Shipping policy

Shipping Policy — Crave Hair

Last updated: May 2026

1. Order Processing

All orders are processed and shipped within 24 hours of payment confirmation, Monday to Friday.

Once your order ships, you will receive your tracking number by email automatically. No need to contact us — it comes straight to your inbox.

2. Shipping Rates

Shipping is FREE on all orders — no minimum purchase, no exceptions. Always.

3. Delivery Times

Destination Estimated Delivery
🇺🇸 United States 7 business days
🇨🇦 Canada 7 business days
🇪🇺 Europe 7 business days

4. Order Tracking

As soon as your order ships, a tracking number is sent directly to your email. Use it to follow your package every step of the way.

No tracking email after 48 hours? Contact us at support@cravehair.com and we'll sort it out immediately.

5. Returns & Refunds

We keep it simple:

  • ↩️ Free returns within 30 days — no questions asked
  • 💰 Full refund guaranteed — no conditions
  • 🔒 100% secure & encrypted payment — shop with complete confidence

6. Contact Us

📩 Email: support@cravehair.com 📱 Instagram / TikTok: @cravehair ⏰ Response time: Within 24 hours